Call Center
Introduction
Rose International has extensive experience in providing call center resources to our clients. We have the capabilities to implement and customize our Call Center solution based on your specific needs. With Rose you get a partner that can; plan, design, implement and manage your call center. We have provided our Call Center solution from simple Staffing of personnel to complete turnkey management.

Rose International can recommend best practices for your call center operations. We work with our clients to implement solutions that fit their organization, customer culture and other requirements. Our Call Center solution concentrates on measured performance, process improvement and improving customer support for your organization.
Why Rose?
The basis of our delivery model follows from the years of Rose experience Staffing personnel in all categories of IT and Infrastructure Support. We have industry leading ability to find, attract and retain the most qualified talent to service your call center. At Rose, we provide quality resources to our clients, and develop strategies to deliver the best value in the fulfillment of their specific call center(s).

Rose International's Call Center solution provides the best advantage for your business. We take responsibility, and act as a part of your organization through:

  • Onsite - Client Infrastructure management. Rose can establish workforce stability through our onsite call center management.
  • Offsite - Relationship management and performance management of the call center. Rose has client specific call center locations in Missouri (2 locations), Texas, Iowa and India. These centers have been developed for specific client needs. We have a proven model to deliver call center performance in your physical locations or new locations designed specifically for our new clients.

Key Benefits
  • Reduce and control costs for your call center operations.
  • Free up internal resources, and utilize them in other key functions.
  • Gain access to world-class capabilities by providing best practices and concentrated efforts in call center activities. Cross pollinate ideas from a variety of industries.
  • Increase process efficiencies by taking advantage of Rose support processes.
  • Compensate for turnover or skill gaps that occur, and the demand for support.

Rose International can recommend best practices for your call center operations. We work with our clients to implement solutions that fit their organization, customer culture and other requirements. Our Call Center solution concentrates on measured performance, process improvement and improving customer support for your organization.
Questions?
Contact our Business Development Team to learn more!